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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Stonevegas Casino. Please read them carefully before creating an account, depositing funds or participating in any casino game. By using the website, you acknowledge that you understand and agree to these terms, together with any additional rules displayed for particular products, promotions or services.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Stonevegas Casino. They apply to your use of the website, your player account, deposits, withdrawals, casino games, promotional offers and related services. If you do not agree with these terms, you must not use the website or its services.

Quick links

The website is intended for people who are legally permitted to participate in online gambling in the place where they live. You are responsible for checking whether online gambling is lawful for you before accessing the service. We may restrict or refuse access from certain locations where required by law, regulation, technology or internal policy.

You must use the website for personal entertainment only. You must not use it on behalf of another person, for a business purpose, or as part of any organised betting or gambling service unless this has been expressly authorised. You are responsible for reading the current version of these terms each time you use the website.

Eligibility

You must be at least the minimum legal gambling age that applies to you and must have the legal capacity to enter into these terms. You must provide accurate information when registering and must not create or use an account if you are self-excluded, otherwise prohibited from gambling, or unable to comply with applicable requirements.

  • You may not allow a person who is underage to access or use your account.
  • You may not open an account using a false name, misleading information or another person’s identity.
  • You must tell us if information connected with your account changes or becomes inaccurate.
  • You are responsible for making sure that your device and internet connection are suitable for using the website.

Changes to these terms

We may update these Terms & Conditions when our services, business practices, legal obligations or security requirements change. Updated terms will apply from the date they are made available, unless a different effective date is stated. If a change is important, we may provide a notice through the website or another appropriate method. Continuing to use the website after an update means that you accept the revised terms.

2. Accounts, verification and security

Some features may require you to register a player account. You may generally have only one account unless we have approved an exception in writing. Accounts are personal and must not be sold, transferred, rented, shared or made available to another person.

Your account responsibilities

You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You are responsible for activity carried out through your account unless you have promptly notified us that your credentials may have been compromised. You should choose a strong password, avoid reusing it on other websites and log out after using a shared device.

If you believe that someone has accessed your account without permission, contact us through the available support channel as soon as possible and change your password. We may suspend access while we investigate unusual activity, security concerns, identity issues or suspected misuse.

Identity and source-of-funds checks

We may ask you to provide information or documents to confirm your identity, age, address, payment ownership, source of funds or eligibility. These checks may be required before an account can be fully used, before a payment is processed, or at another stage of the customer relationship.

Information supplied for verification must be complete, current and genuine. We may delay, decline or reverse a transaction, restrict an account or close an account if requested information is not provided, cannot be verified, appears misleading, or raises concerns under applicable legal, financial crime or responsible gambling requirements.

Suspension and closure

We may suspend, limit or close an account where we reasonably believe that you have breached these terms, provided inaccurate information, used the service unlawfully, attempted to manipulate a game or promotion, engaged in fraud, or created a risk to the website, other customers or payment providers. We may also take action where required by law or where responsible gambling concerns arise.

You may request closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, disputes, unlawful activity or these terms. Any remaining balance will be handled in accordance with applicable requirements and any necessary verification.

3. Deposits, withdrawals and gaming rules

Available payment methods, currencies, minimums, maximums, processing conditions and any applicable charges will be shown on the website or during the transaction process. You must use a payment method that belongs to you or that you are authorised to use. Payments made with another person’s card, account or financial instrument are not permitted.

You should check all transaction details before confirming a deposit or withdrawal. We are not responsible for errors caused by incorrect information entered by you, although we may investigate a reported error where appropriate. Payment providers, banks or other financial institutions may apply their own terms, fees, limits or processing requirements.

Withdrawals may be subject to account verification, payment checks, fraud prevention procedures and any other lawful controls. We may return funds through an appropriate payment method or ask for further information before completing a withdrawal. Processing times can vary depending on the method used, the information supplied and the requirements of relevant providers.

Games and results

You must review the rules, instructions and displayed information for a game before playing. Each game may have its own features, stake options, outcomes and conditions. By confirming a wager, you accept the applicable game rules and the amount selected.

Game results are determined by the systems and procedures used for the relevant service. If there is a clear technical error, display error, interruption or malfunction, the affected game or transaction may be reviewed and corrected in accordance with applicable requirements. A malfunction may make a game or outcome void where this is permitted.

You must not attempt to gain an unfair advantage or interfere with the website, games or payment systems. This includes using automated software, bots, scripts, technical exploits, stolen information, collusion, chargeback abuse or any other method intended to manipulate an outcome or avoid a legitimate obligation.

Promotions and offers

Promotions, bonuses and special offers may be subject to separate terms. Those terms will explain eligibility, participation requirements, expiry conditions, wagering requirements, restrictions and any other relevant conditions. If a promotion-specific term conflicts with these general terms, the promotion-specific term will apply only to that promotion to the extent of the conflict.

We may withdraw, change or refuse a promotion where permitted, including where an offer has been used contrary to its terms or where technical, administrative or legal issues affect its operation. You should not participate in an offer unless you understand the conditions that apply.