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Privacy Policy
This Privacy Policy explains how Stonevegas Casino may collect, use, store and protect information when you visit our website, create an account or use our services. It also explains your privacy choices and how to request access, correction or deletion of your information.
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Information we may collect
Stonevegas Casino handles information that is needed to provide an online casino service, maintain player accounts and meet applicable legal and operational requirements. The information collected may depend on the services you use, the information you provide and the checks that are required before or during account activity.
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Account and identity information
When you register or use an account, we may handle details such as your name, date of birth, residential information, contact details, login information, account preferences and records of communications with customer support. We may also receive information about responsible gambling settings, account restrictions or other choices you make while using the website.
To confirm identity, age, eligibility and account ownership, we may request verification information. This can include identity documents, proof of address, photographs or other information needed for verification. Documents are handled for account security, fraud prevention, responsible operation of the service and compliance with applicable requirements.
Payments and transactions
We may keep records of deposits, withdrawals, wagers, winnings, bonuses where applicable, payment method details, transaction references and related account activity. Payment processing may involve specialist payment providers. These providers may handle payment information under their own privacy terms, while Stonevegas Casino may receive information needed to confirm, record and support a transaction.
Technical and usage information
When you visit the website, technical information may be collected automatically. This can include your IP address, browser type, operating system, device details, language preferences, approximate location, referring pages, pages viewed, session information and website activity. We may also receive information from cookies and similar technologies.
How information is used
Information is used only for appropriate business, service, security and legal purposes connected with operating Stonevegas Casino. The purposes may include the following:
- Creating, maintaining and administering your player account.
- Providing access to casino games, account functions and other available services.
- Processing deposits, withdrawals and other account transactions.
- Confirming your identity, age, account ownership and eligibility to use the service.
- Conducting anti-fraud, anti-money-laundering, security and risk checks.
- Detecting suspicious, prohibited or unauthorised activity and protecting players and the website.
- Providing customer support, responding to enquiries and resolving complaints or technical problems.
- Keeping accurate records of account activity, transactions and communications.
- Improving website performance, usability, content, security and service reliability.
- Sending service messages, account notices and other essential communications.
- Sending marketing communications where permitted and where you have provided the required consent or otherwise allowed it.
- Meeting legal, regulatory, tax, accounting, dispute-resolution and responsible gambling obligations.
Marketing communications
Marketing messages may include information about services, website features or other promotional content. Where consent is required, marketing will be sent in accordance with that requirement. You can withdraw consent to marketing at any time by using an unsubscribe option in a message, changing available communication preferences in your account or contacting support@stonevegascasino.top. Withdrawing marketing consent does not affect essential messages about your account, transactions, security or service changes.
When information may be shared
Information may be shared where necessary with trusted service providers that help operate the website, provide payment or verification services, deliver communications, maintain technical systems, detect fraud, provide customer support or protect website security. These providers should use information only for the services they perform and in accordance with appropriate confidentiality and security arrangements.
Information may also be disclosed where reasonably necessary to comply with a legal obligation, respond to a lawful request, protect the rights and safety of players or other people, investigate suspected fraud or misuse, enforce applicable terms, or support a business transfer or restructuring. We do not intend to disclose more information than is reasonably needed for the relevant purpose.
Cookies, security and retention
Cookies and similar technologies
Stonevegas Casino may use cookies and similar technologies to keep the website working, remember preferences, support account sessions, understand website usage, improve performance and help protect against suspicious activity. Some cookies may be necessary for core website functions, while others may support analytics, personalisation or marketing.
You can manage or restrict cookies through the settings in your web browser. If you block or remove certain cookies, some website features may not work correctly, and you may need to enter information again. Browser settings can also provide information about cookies already stored on your device and allow you to delete them.
Security of information
Reasonable technical, organisational and administrative measures are used to help protect information against unauthorised access, loss, misuse, alteration or disclosure. Security measures may include access controls, authentication procedures, monitoring, encryption where appropriate and secure handling practices. No website, online service or electronic transmission can be guaranteed to be completely secure, so players should also use a strong password, keep login information private and sign out when using a shared device.
If you believe that your account or personal information has been accessed without permission, contact support as soon as possible. We may ask questions to confirm your identity before discussing account information or taking action. This helps prevent information from being disclosed to the wrong person.
How long information is kept
Information is kept for as long as it is reasonably needed for the purposes described in this Privacy Policy, including account administration, security, dispute handling, reporting and record keeping. Some records must be retained for a period required by law even after an account is closed or a deletion request is made. The length of retention depends on the type of information and the reason it was collected.
When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with appropriate record-management practices. Information held in backups may remain for a limited period before it is overwritten or securely removed.
Your privacy rights and requests
Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, requesting deletion of information, and withdrawing consent to marketing communications.
How to make a request
To exercise your privacy rights, email support@stonevegascasino.top. Please explain what you are requesting and provide enough information for us to locate the relevant account or records. We may need to verify your identity before completing a request. This may involve asking for information already associated with your account or requesting suitable identification. Do not send payment passwords or other unnecessary security credentials.
- Access: ask for a copy or explanation of personal information held about you, subject to applicable exceptions.
- Correction: ask us to correct or update information that is inaccurate, out of date or incomplete.
- Deletion: ask us to delete personal information where there is no valid reason for it to be retained.
- Marketing consent: withdraw consent to promotional communications at any time. This does not stop necessary service or security messages.
A request for deletion may not apply to information that must be kept to meet legal, security, accounting, dispute-resolution or other valid obligations. In those circumstances, information may be retained for the required period and protected from unnecessary use. Closing an account does not automatically remove every record connected with that account.
Updates and questions
This Privacy Policy may be updated when our services, technology, privacy practices or applicable requirements change. The latest version will be made available on the website. Players should review this page from time to time, particularly before continuing to use the service after an update. If you have a question about this Privacy Policy or want to exercise a privacy right, contact support@stonevegascasino.top.
